Certus provides a fully integrated approach to engaging and consulting stakeholders. This assists energy project proponents achieve not just compliant, but effective engagement, consultation and resolution to stakeholder issues and concerns.
The Certus Way provides a comprehensive approach to managing regulatory requirements and relationships in Canada and the United States.
Certus helps your project get ahead and stay ahead of conflict by offering the following services:
Strategic Advice
- Public consultation
- Outrage and conflict management
- Regulatory compliance
- Situation assessment and risk mitigation planning
Systems Design and Support
- Conflict and outrage management processes and tools
- Consultation, participant involvement and outrage management plans
- Policy dialogues toward convergence or consensus
Information Architecture and Editorial Services
- Assist to notify and inform participants
- Tracking, documenting and reporting
Engaging Stakeholders
- Managing facilitated meeting and outreach events
- Facilitating policy development dialogues
Resolving Issues and Concerns
- Conducting sessions, meetings and facilitations
Coaching and Training
- Building consultation capacity
- Negotiations training and coaching
Project Management
- Coordination of consultation process and implementation
- Document design, editing and production
- Regulatory process support, audit binder and application assistance
- Tracking and documenting management
Appropriate Dispute Resolution (ADR)
- Process design
- Management and coordination
- Facilitation and Mediation
- Closure and reporting
